Shipping policy
Shipping Policy
At Luxzii, we are committed to delivering your products safely and promptly.
Shipping Policy
We currently ship across India. Delivery times and costs may vary depending on your location and the shipping method selected at checkout.
Orders are processed within 1–3 business days. During peak seasons or sale periods, processing times may be slightly longer.
Delivery Times
Estimated delivery times are displayed at checkout. Please note that delivery times are estimates and may vary due to courier delays or unforeseen circumstances beyond our control.
Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email with tracking details. You can track your order through the link provided in the email.
Exchange Policy
We offer exchange only in case of size issues or damaged products.
-
Customers can request an exchange within 7 days of delivery.
-
The product must be unused, unwashed, and in its original packaging with tags intact.
-
Exchange requests will be processed after the returned product passes quality inspection.
Please note: We do not offer returns or refunds once the product has been delivered.
Lost or Damaged Items
If your order arrives damaged or you receive the wrong product, please contact our support team at support@luxzii.com within 7 days of delivery. Our team will assist you with the exchange process.